Working remotely, managing remote teams, and for many, doing so while homeschooling and caregiving, has forced us to embrace and prioritize our humanity. The skills to communicate with empathy and build connection will be as critical as building our digital fluency, agility, and operational skills, and organizations will need to focus on helping teams and leaders rebuild and strengthen these core connection practices.
3 Ways to Find Clarity in the Chaos
The early days of the pandemic were confusing, but we had adrenalin, novelty and the panic of crisis driving us forward. Now, as we wonder what’s next, where to focus our waning energy and how to control our fate, there are a few key practices that can help us find the clarity we need to shape the path ahead.
The Empathy Equation
Empathy has come into mainstream media, business literature and popular culture as either a default, a desirable trait or in need of development. With so much material and perspectives, there’s no end to the definitions or advice and wondering if we are doing empathy wrong…